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https://www.stuff.co.nz/business/101970099/Encouraging-craziness-bosses-putting-culture-and-staff-first ‘It’s good for the company too. Business consultant Chris Reid said a low staff turnover and long standing employees were important goals to aspire to.  “The lower the staff turnover, generally, the better the company’s stability and growth prospects,” he said. “If you’ve got staff that are motivated by who they’re working with andRead more

Read my abstract from NZ Herald with my business.  Chris Reid, a business mentor and lawyer who runs his own business consultancy, says most people who start a business are in their 30s or 40s. “They are in the prime of their life – they are physically strong, have good family support.” And if somethingRead more

As the year draws to a close distant attention begins to think about 2017. What can you do to improve your results and increase profitability? You can spend hours looking through all your costs and expenses. Really you should and probably are doing this all the time. So there is unlikely much profit gold toRead more

One of our clients has made the finals of the Westpac Business Awards 2016. They are an East Auckland based courier and delivery business servicing retail and corporate customers. In the past 18 months they have grown very significantly through a very effective web based lead generation strategy. We have spent some significant time withRead more

Successful companies build a management culture round performance. This simply means every manager measuring the performance of key issues under his/her control that have a direct effect on the overall performance of the company. These do not need to be just financial. Efficiency plays a big part also, and as it improves financial results benefit. ItRead more

You do not need to wait for your monthly accounts to review your business progress. Set some weekly key performance indicators (KPI’s) to measure progress more frequently. This will keep you in control of the key performance aspects of your business. So what KPI’s should you establish?   Revenue/customer – surely you keep count of yourRead more

The first month of 2016 is nearly over! Have you made or updated your business plan? As you get back to work after the holiday season it is easy to just drift along for a time. This is time wasted. While the past year is fresh in your mind take a look back and thinkRead more

“So how’s business?” Well what should we look at to answer this question? Our financial accounts, our management figures from Xero, last week’s sales figures, or our bank balance?! We can get answers of sorts from all the above. However, there is a better way to measure performance quickly. Develop some key performance indicators forRead more

Too many companies suffer from deteriorating margins due to inadequate pricing. We all know overheads just keep creeping up however well we look to control them. Many are virtually out of our control – power prices, rates, insurance and the like. So how do we counter this? Pricing is the key. But our customers mayRead more

If you were contemplating driving off on an adventure to some unknown parts you would probably check some maps and do some research on the best way to go and set the GPS. If you have recently started a business you should do the same. Establish some goals and objectives. Then think about how youRead more